Privacy Policy
At Bengal Vibes, we understand that your privacy is important, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website or services.
By accessing or using Bengal Vibes, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
1. What Information Is Collected
We may collect the following types of information:
Personal Information:
- Name (First and Last)
- Email Address
- Mobile Phone Number and Contact Details
- Postal Code
- Financial Information (like credit card numbers) for transactions
- Other details provided during our registration or inquiry processes
Anonymous Information:
- IP Address
- Web browser type
- Pages you visit/access
- Links you click on our website
- The number of times you visit our site
- Shopping activity on the Bengal Vibes platform
2. How We Collect Information
We collect information in the following ways:
- Automatically through your use of our website, such as through cookies and other tracking technologies.
- Voluntarily when you register on our website, participate in surveys, or engage in promotions.
3. How We Use Your Information
We use your personal information to:
- Personalize your shopping experience and improve our website
- Process and fulfill your orders
- Send you promotional materials or updates (if you opt-in)
- Contact you for service-related communication or updates
- Comply with legal obligations or respond to legal requests
We may use anonymous data for:
- Tracking your activity on our site to enhance user experience
- Diagnosing server issues
- Understanding traffic patterns and improving our website
- Running contests, promotions, or surveys
4. Sharing Information with Third Parties
We respect your privacy and will not sell or rent your personal information. However, we may share your data with third parties only in the following cases:
- With your consent
- To provide the products and services you’ve requested
- To investigate or prevent illegal activities, fraud, or security threats
- To comply with legal requirements (such as court orders or subpoenas)
Your financial information is used only for completing transactions. We will never share your payment details with third parties unless required for transaction processing.
5. Choices Regarding Your Information
You can manage your information in several ways:
- Opt-in or opt-out of marketing emails or newsletters at any time
- Update your account information or delete your account whenever you like
- Request access to, or correction of, your personal data
- Request that we stop using your data for direct marketing
If you wish to delete your personal information from Bengal Vibes, please contact us, and we will process your request.
6. Security Measures
We take appropriate steps to protect your personal data from unauthorized access, use, or disclosure. Our website uses encryption to safeguard your financial information, and access to personal data is restricted to authorized personnel only.
However, no method of online transmission is 100% secure, and we cannot guarantee the absolute security of your data transmitted to us over the Internet.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Correct any inaccuracies in your personal data
- Request deletion of your personal data across all platforms associated with Bengal Vibes
To exercise these rights, please contact us at [email protected].
8. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.